Verizon: Generator Failures Caused Loss of Service During Derecho
Communications company explains 911 outage, among others, at town hall meeting.
Generator problems are to blame for Verizon's response to the June 29 derecho storm, a company representative said Thursday during a town hall meeting hosted by Del. Kaye Kory (D-38th) in Falls Church. Doug Sullivan, of Verizon, said the derecho storm “downed more poles and generated more commercial trouble tickets for Verizon than Hurricane Irene” and blamed the loss of service, particularly to the 911 network, on “multiple failures cascading from the generator problems”. Due to the power outage, Verizon did not have enough information to create a plan to fix the damage and restore power to its customers. “It is very scary to be without any kind of communication or air conditioning when we experience a million-year storm,” said Kory, who …
In this Article:
Sandra
10:46 am on Saturday, August 25, 2012
None of the news stories seems to note that in addition to loss of 911 service, Verizon landline service also went down, which means that even if 911 was operational, those of us with Verizon landline service wouldn't have been able to get assistance anyways. Our service was down for 3-4 days. I would like to see an investigation into the loss of landline services as well. more ›